Every feature your shop needs

From the first phone call to the final payment, BayOS covers every step. One platform, zero gaps.

Repair Orders

Full lifecycle from estimate to invoice. Multi-tech assignments, canned jobs, labor guide, customer approval workflow, and status tracking through every stage.

Estimate-to-invoice flowMulti-tech assignmentsMOTOR labor guideCustomer e-approval

Digital Vehicle Inspections

Mobile-friendly DVI with photo capture, red/yellow/green condition ratings, and one-tap customer sharing. Builds trust and drives upsell.

Photo/video captureCondition color codingSMS/email sharingTies to RO for upsell

Payments & BNPL

Accept cards, ACH, and buy-now-pay-later. Customers pay from any device. Shop gets paid immediately, even with financing.

Stripe integrationText-to-payAffirm & Sunbit BNPLPartial payments

Scheduling & Online Booking

Visual calendar with week and day views. Public booking portal for customers. Automated reminders reduce no-shows by up to 60%.

Online booking portalWeek/day calendar viewsSMS/email remindersNo-show tracking

Inventory Management

Track parts, tires, fluids, and supplies. Real-time stock levels, reorder alerts, and PartsTech integration for ordering from 30,000+ suppliers.

Real-time stock levelsReorder alertsPartsTech integrationPurchase orders

Reports & Analytics

Seven report types covering revenue, profitability, tech efficiency, AR aging, deferred work recovery, and customer lifetime value.

7 report typesMargin analysisTech productivityCustomer LTV

2-Way Messaging

Unified SMS and email inbox. Automated status updates, estimate approvals via text, payment reminders, and template system with merge fields.

Unified inboxAuto status updatesMerge field templatesDelivery tracking

Customer CRM

Complete customer profiles with vehicle history, communication timeline, lifetime value tracking, smart tags, and declined job follow-ups.

Vehicle historyLifetime valueSmart tagsDeclined job follow-ups

Fleet Management

Fleet account management with company profiles, payment terms, maintenance schedules, service due alerts, and bulk invoicing.

Net 15/30/60 termsMaintenance schedulesUnit trackingBulk invoicing

Phone Integration

Twilio-powered VoIP with inbound screen pop, call logging, recording, voicemail transcription, and automatic RO linking.

Screen popCall recordingVoicemail transcriptionClick-to-call

See all features in a live demo

30 minutes, personalized to your shop. No pressure.