Fill your bays without the phone tag. BayOS gives your customers a 24/7 online booking portal and gives your team a visual calendar that manages capacity, sends reminders, and keeps the shop running at maximum efficiency.
The BayOS calendar shows your entire shop schedule at a glance. Switch between day and week views to see every appointment, assigned tech, service type, and estimated duration. Drag and drop to reschedule. Color-coded appointment types make it easy to distinguish oil changes from engine rebuilds. Your service advisors know exactly what is coming in, when, and which bay it is assigned to.
Monday, Feb 16
Oil Change + Rotate
2018 F-150 -- Bay 1 -- Jake R.
Brake Inspection
2020 Civic -- Bay 2 -- Marcus T.
Check Engine Light Diag
2019 Accord -- Bay 3 -- Amy S.
60K Service
2021 Camry -- Bay 1 -- Jake R.
Timing Belt Replace
2017 Subaru Outback -- Bay 2 -- Marcus T.
Precision Auto Care
Book an Appointment Online
Service
Oil Change + Multi-Point Inspection
Vehicle
2020 Honda Civic LX
Available Times -- Feb 18, 2026
More than 60% of service appointments are booked outside of business hours. BayOS gives your customers a branded online booking page where they select a service, choose a date and time, enter their vehicle information, and confirm -- all without calling the shop. Available time slots are calculated in real time based on your bay and tech capacity, so you never get double-booked. Bookings flow directly into your calendar and trigger a confirmation text and reminder sequence.
No-shows cost shops thousands each month in lost bay time. BayOS sends automated confirmation texts at booking, then reminder messages 24 hours and 2 hours before the appointment. Customers can confirm, reschedule, or cancel with a single reply. If they do not show up, BayOS flags the appointment and tracks no-show history per customer so you can adjust booking policies accordingly.
Reminder Sequence
Booking Confirmation
Sent immediately
24-Hour Reminder
Feb 17 at 9:30 AM
2-Hour Reminder
Feb 18 at 7:30 AM
94%
Show rate
3%
Rescheduled
3%
No-show
Shop Capacity -- Feb 18
Bay 1 -- General
6/8 hrs bookedBay 2 -- Diagnostics
8/8 hrs bookedBay 3 -- Alignment
4/8 hrs bookedBay 4 -- Quick Lube
5/8 hrs bookedOverall Utilization
72%
Overbooking leads to missed promise times and unhappy customers. Underbooking means empty bays and lost revenue. BayOS tracks the capacity of every bay and every technician in real time, showing you exactly how many hours are booked and how many are available. The online booking portal only shows time slots that fit within your actual capacity, and walk-ins can be slotted into remaining gaps with a quick availability check.
Day and week views with drag-and-drop rescheduling and color coding
24/7 branded booking portal with real-time availability
SMS and email reminders at booking, 24 hours, and 2 hours before
Per-customer no-show history with automatic flagging
Bay and tech utilization tracking prevents overbooking
Slot finder identifies open gaps for same-day walk-ins
Customers book directly from your Google Business listing
Configurable service types with estimated durations and bay assignments
Real-time wait time shown to walk-in customers based on current load
Shops using BayOS online booking see an average 35% increase in appointment volume and a 60% reduction in no-shows. Get a personalized demo of the full scheduling system.