Communication

Resend

Every email your shop sends -- login links, estimates, invoices, receipts, inspections, and campaigns -- is delivered through Resend with full tracking. Know exactly which customers opened, clicked, and engaged.

What's Included

Magic Link Auth

Passwordless login for customers and staff. Click a link in your email, and you are in. No passwords to remember or reset.

Estimate Notifications

When an estimate is created or updated, the customer receives a branded email with a link to review and approve online.

Invoice Reminders

Automated reminders for unpaid invoices. Configurable timing and frequency so you never have to chase payments manually.

Payment Receipts

Customers receive a digital receipt the moment they pay -- by card, ACH, or BNPL. Includes invoice details and payment method.

Marketing Campaigns

Send targeted campaigns to customer segments. Oil change reminders, seasonal promotions, and declined work follow-ups.

DVI Reports

Digital vehicle inspection reports emailed to customers with photos, condition ratings, and recommended services.

How It Works

1

Trigger Event

An event happens in BayOS -- estimate created, invoice paid, inspection completed, campaign scheduled, or customer logs in.

2

Resend Delivers

BayOS sends a branded, responsive email through Resend. Your shop name, logo, and colors appear on every message.

3

Delivery Tracking

BayOS tracks delivery status for every email: sent, delivered, opened, clicked, or bounced. Full visibility into what customers see.

Setup

Connect Resend to BayOS in three steps. Your first email can go out in under ten minutes.

1

Add API Key

Go to Settings > Integrations and paste your Resend API key. BayOS uses this to send email on your behalf through Resend's infrastructure.

2

Verify Sending Domain

Add DNS records to verify your sending domain (e.g., shop@yourshopname.com). This ensures emails land in the inbox, not spam.

3

Customize Email Templates

Upload your shop logo, set brand colors, and customize the email templates for estimates, invoices, receipts, and inspections.

What You See in BayOS

Email Delivery Log -- Last 7 Days

247

Sent

243

Delivered

184

Opened

67

Clicked

Your estimate is ready -- RO-1047

Estimate

To: sarah.mitchell@email.com

Opened

2 min ago

Payment receipt -- Invoice #INV-10283

Receipt

To: robert.chen@email.com

Delivered

18 min ago

Your vehicle inspection report

DVI

To: lisa.t@email.com

Clicked

1 hr ago

Reminder: unpaid invoice #INV-10271

Reminder

To: mark.davis@email.com

Opened

3 hr ago

Spring maintenance special -- 15% off

Campaign

To: angela.kim@email.com

Delivered

5 hr ago

Ready to send better emails?

See how BayOS and Resend work together for transactional emails, customer notifications, and marketing campaigns with full delivery tracking.